What we do

We work with individuals, teams and organisations. Our individual coaching improves personal performance; our experiential workshops create high performing teams.

Our organisational work combines our work with individuals, teams and leaders to create a truly aligned and empowered culture rallied around a compelling purpose and vision.

Our simple yet powerful methodology transforms organisations by unlocking the potential of every employee. Partners, suppliers and other stakeholders all join the drive for success.

Politics, silos, conflict, hidden agendas, self service and misalignment are dismantled. Power is shared and natural collaboration focused on the end game (the customer) becomes the norm.

The key to making this happen lies in aligning an organisation and its people around;

• who they are
• what they stand for
• why they exist
• where they are headed
• they way they behave
• the customer experience

This is the new 'CEO' we all report to and get behind.

Our Role

We are the guides, trainers and facilitators of the process. We help you design and bring the new culture to life by integrating it with everything you do – from behaviour and communications to systems and processes.

We work with your leaders and show you how to run our programme with your people. You get the skills to drive it, maintain it and refresh it. Your leaders are supported, informed and set up for success. Our programme becomes another level of leadership development that delivers directly to your business.

The Results

Every organisation is unique. Every organisation is at a different stage in its life cycle and development, and faces unique challenges and market conditions. What success looks like will depend on what each organisation is trying to achieve (or change).

Typically, we measure progress in three key areas:

• Employee engagement (higher engagement and retention)
• Collaboration (improved team work, removal of silos and hierarchies)
• Customer value (delivering a consistent on brand customer experience)

The Programme

Culture building is not an overnight or one off process. We are humans not machines. The human dynamic is complex. To be successful and self-sustaining the programme has to be embedded into your DNA. Typically this takes from two to five years.

Our programme is designed to support and sustain all the way. Our involvement however is in distinct phases, and because we train your people to deliver most of our work, we make the process more cost effective, manageable and sustainable.

1. Business case (audit and information)
2. Alignment (Framework and Plan)
3. Behaviour (Leaders and People)
4. Brand and Communications (Internal and External)
5. Systems and processes (People and Customer)

Our primary role is supporting 1, 2, 3 and 4. Your project teams deliver 5 once aligned to the big picture.

We create alignment and behavioural change through a series of workshops and a series of team events. These are delivered firstly to the leaders, then all your other people. You will ultimately include every stakeholder in the process because everyone wins.

We train and develop your own 'champions' to deliver to their peers. This is an amazing development experience and these champions find the programme enlightening and a powerful personal leadership process. Many of you future leaders emerge from this group.

Experiential Programmes

Experiential workshops are the backbone of our programme. These events engage, inspire and align people to live and breathe the new way (and we have some fun too).

We bring people together from every part and every level of the business. They experience learning and growing together. Hierarchies and silos melt away, titles and old rules become secondary to serving the customer.

The workshops create a common understanding of the business that fits on one page. Everyone is singing from the same song sheet. We are all in it together. Passion grows, ideas flow, things get done.

People become more self managing and your peers keep you on the right track (or tell you to get you act together).

This is an environment of support and trust.

This is the zone.

Fees

We deliver a lot of value and charge a fair price. Our work is unique and we share our IP with you (Our IP Policy).

We will provide a contract budget and a daily fee schedule once we have meet agreed what we have to do together.

This partnership enables us both to take an active and creative role in generating the outcome we both want.

Your success.